About Us

Learn what drives us to build solutions that keep businesses and their customers safe from cyber threats.

A century of trusted product solutions


Powered by Merchants Information Solutions, SmartIDentity is a proactive data breach preparation and recovery program designed specifically to protect vulnerable small and medium businesses—a segment largely overlooked in the data security market. Our goal is to help our clients avoid the potentially devastating effects of a breach scenario, giving them the guidance and support to ensure their business-and their customers—stay protected.

Our program is backed by a century of experience and expertise. Combined with our 100% victim recovery rate, we’re proud to have earned the trust of hundreds of businesses and consumers in the US, with over 10 million members now under coverage with SmartIDentity.

Our Values


These four core tenants live at the heart of our company culture and shape everything we do.

Integrity

When helping customers, our community, employees and members, integrity is the foundation of our company.

Success

Success of our company directly affects our customer experience with applied industry knowledge.

Teamwork

We believe teamwork empowers and gives ownership to employees that translates into better customer service.

Determination

As industry experts, we’re driven and focused to bring the most robust product solutions to the market.

Merchants Information Solutions, Inc. is a member-owned Arizona not-for-profit company incorporated in 1912. Merchants brands include SmartIDentity, a consumer identity theft prevention and recovery solution, SmartIDentity for Business, a small business data breach solution, and IntegrityFirst, an employment integrity testing solution.

To learn more visit the Merchants corporate website at: www.MerchantsInfo.com